Privacy Policy
Last updated: March 2026
1. Introduction
LIZGAT Hotel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our hotel located at 12 Liberation Road, Airport Residential Area, Accra, Ghana.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation or booking through our website
- Register for our newsletter
- Submit a contact form or inquiry
- Check in or check out of our hotel
- Use our hotel amenities and services
This information may include your name, email address, phone number, postal address, payment information, and any special requests or preferences you share with us.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Provide and improve our hotel services
- Send booking confirmations and updates
- Respond to your inquiries and support requests
- Send promotional communications (with your consent)
- Comply with legal obligations
- Ensure the safety and security of our guests and property
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and hotel services, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
7. Your Rights
You have the right to access, correct, update, or request deletion of your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
LIZGAT Hotel
12 Liberation Road, Airport Residential Area
Accra, Ghana
Email: info@lizgathotel.com
Phone: +233 24 548 2078